Payment
What should I do if my payment fails?
If your payment fails, please try placing the order again. However, if your payment has been debited, avoid retrying as your order may have already been processed. For further assistance, contact our customer support team.
My card payment has been declined.
Please check with your bank for sufficient balance and card validity. You can also try clearing your cache or using a different card or bank account for payment. For further assistance, contact our customer support team.
What if I've been charged but haven't received confirmation?
If you notice a debit without confirmation, please forward your email ID and the exact amount charged tocapisvirleo@gmail.com. Our team will promptly investigate the payment gateway, and provide you with an update.
What are the accepted payment methods for domestic transactions?
We accept the following modes of payment for domestic transactions:
• Credit cards - Mastercard, Visa, and American Express
• Net Banking - All major banks
• Debit Card - All major banks
• Wallet
• UPI
What are the accepted payment methods for international transactions?
We accept the following modes of payment for international transactions:
• Credit cards - Mastercard, Visa and American Express
• PayPal
