Exchange and Return
What is your return/exchange policy?
We do not offer returns or exchanges. Please ensure you review all product details before purchasing.
What if I receive a defective product?
For order issues such as damaged or defective products, please contact us at capisvirleo@gmail.com or WhatsApp us at +91 7600593029, within 24 hours of receiving the products, along with product images.
Please do not accept a delivery if the packaging is not properly sealed or is damaged.
What if I receive the wrong product?
In case a wrong product is delivered, you can WhatsApp us at +91 7600593029 or email us atcapisvirleo@gmail.com, along with the product images and order confirmation, within 24 hours of receiving the products.
What if a product is missing from my order?
In case a product is missing, you can WhatsApp us at +91 7600593029 or email us atcapisvirleo@gmail.com, with your order confirmation, within 24 hours of receiving the products.
Are alterations available?
We offer one complimentary alteration with every order. For any further adjustments, a nominal fee of INR 2500 applies. Before arranging the alteration, kindly provide us with pictures detailing the areas requiring modification and why the alteration is necessary. Contact us at +91 7600593029 to initiate the alteration process, and once confirmed, ship the item to us.
